State Farm® Insurance Agent Shannon Clark

"Cristina Reed is always quick, brings a wealth of knowledge and prompt with responses. Would highly recommend."

"Did anyone else insurance raise up $50+. I can see if I was a dangerous driver but good Lord, I feel forced to give up State farm after I had them for awhile now. $50 is a big difference. It would have been appreciated if state farm would inform the customers months before about changes to our policy. Very unhappy that I had to change my coverage from full coverage to liability and when I call the office the lady says I am receiving all discounts and all customers policy have increased. If there's no way to lower my policy the lady sure didn't care not 1 bit and sounded like she can careless about helping a customer. Very sad to leave this insurance but there has to be a cheaper insurance"

"Cristina Reed is always so helpful, and always responds in a timely manner."

"The Shannon Clark Office is extremely Professional and does what it takes to meet client needs. At all times you feel supported and know that you have an advocate on your side to navigate the complexities of insurance."

"The easiest process I've ever went through for auto insurance. The level of attentiveness and helped I received was amazing. I recommend them 100%."

"Totally satisfied with professionalism and excellent communication."

"A good agent and office to use in the Newark DE area for your insurance need. Customer service is excellent and I truly always appreciate it. Customer Service Rep. Diamond is one of the best, knows her work well."

"Very helpful in getting my boat insurance!!"

"I have been with State Farm for years and i LOVE working with this office! They ACTUALLY care and are aware that these are difficult times for people. I’ve worked with several different representatives and all were a pleasure to work with but Diamond Massado worked with me this time & really went above and beyond on the EXCELLENT customer service honey!!! Im a FIRM believer in you do right by me, I do right by you!! Needless to say I will be staying with the company as long as I can!"

"Diamond makes my experience with State Farm a felling like they care about your needs. She can make you feel better on your worst day.Diamond is my go to associate because she get your insurance need done in a timely manner without the run around. If you need a good Insurance agent. Reach out to the State Farm office of Shannon Clark and Diamond is there with open arms ready to help with your insurance needs"

"Excellence service and understanding. My grandmother retired from State Farm so it's a family must. Shannon and Diamond are the best, they are so kind and professional. Happy to be a neighbor."

"I transferred my insurance from another office after moving from Maryland. Diamond Massado has been my primary contact from day one and she is an absolute pleasure to work with. She is very responsive to every call and every email, is extremely knowledgeable in the products offered and takes the time to make recommendations so you can truly consider all options. Diamond is a very kind and compassionate person who I honestly believe truly cares about meeting every client's needs. I can't say enough positive things about my experience with this office and I expect the relationship will continue for many more years to come."

"My husband and I have been with State Farm for years. Thank you Shannon for all the hard work you and your team have done for us. Just recently I had to put our vehicles in My Trust and Cristina made the process so easy."

"I always have the best experience with State Farm in Newark. Diamond is so helpful and professional. This office is top notch and has a great team behind it. Get a quote from them, you won't be sorry."

"I have been with State Farm for years now and can’t say enough good things about this office, especially Cristina Reed who is always there with my questions and needs. She is always friendly, easy to work with and extremely helpful. She models the idea of doing for others as you would like done for yourself."

"VERY FRIENDLY STAFF , RATES ARE OKAY MY FAVORITE STAFF MEMBER IS DIAMOND 🤗 , VERY PROFESSIONAL ALWAYS HELPS & ASSIST ME 🤗 IT'S ALWAYS A GREAT EXPERIENCE AT THIS OFFICE , THANK YOU FOR THE GREAT CUSTOMER SERVICE Y'ALL PROVIDE 💯"

"Awesome agent to work with. Very helpful."

"Our family have been with State Farm for many years. The office staff is very knowledge and helpful. I really like the fact that I can call the office and speak with a person that is familiar our policies. Thank you!"

"The team is always very responsive and professional whenever I need their assistance. I recently made changes to my policy and Diamond was knowledgeable and helpful in getting me set up. Always a pleasure to work with. Thanks, Jeff Bowers"

"Never had any problems with the agents and always have had our needs met"

"Amazing customer service. Cristina in particular, was super helpful after my daughter totaled her car and assisted with her quick responses and exceptional knowledge. Thank you for your support through a difficult time."

"Service is always professional and accomodating whenever I call spur of the moment to get assistance."

"Friendly staff, good rates. The building itself needs a better directory for the businesses occupying it so people can find them. It's not a State Farm thing, but the building managers' errors..."

"Terrible communication and unprofessional."

"Transitioned from another agent. Could not be happier with the customer care I've received 🙂"