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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justine Joska

July 12, 2026

5  out of  5
rating by Justine Joska
"I always have the best experience with State Farm in Newark, DE. Diamond and Clarissa are a wonderful team. They both are so helpful and professional. This office is top notch and they also have a great team behind it. On Friday, July 10th, Clarissa helped me with my overdue payment. She informed me of something I didn't know in detail. I really appreciated her honesty. Get a quote from them, you won't be sorry. The State Farm Team in Newark, DE is the way to go for insurance needs. Thanks for listening."
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Jerry Foster

July 10, 2026

5  out of  5
rating by Jerry Foster
"Diamond was outstanding it was a pleasure to experience her ability to help me navigate my needs for homeowners and auto insurance. And save me money which was my goal. Clarissa also deserves a shout out from out!"
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M. Richmond

July 6, 2026

5  out of  5
rating by M. Richmond
"This team has gone above and beyond in assisting us after the death of my mother. Everything transitioned seamlessly. They were very professional but kind as well."
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A B

July 6, 2026

5  out of  5
rating by A B
"Awesome Team! Diamond always makes sure I have to most detailed info I need and always breaks down what I don’t understand, she makes sure we have everything that is needed on my insurance to keep things reasonable. Thanks for your exceptional service :)"
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Jerry Ivey

July 6, 2026

5  out of  5
rating by Jerry Ivey
"Always a pleasant experience when calling this office. You feel you rate important to them."
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Alyssa Tucker

July 5, 2026

5  out of  5
rating by Alyssa Tucker
"I'm only 23, and just moved out from my mom's place a couple years ago. As you can guess, that means I'm kind of inexperienced with the world. I don't have much to compare service to save for my own job; with that being said, the team here have been extremely helpful and kind on every occasion I've had to reach out for assistance. I called to have Car Insurance set up (I already had renter's insurance) and, after expressing I had no idea what I was doing, I got very in depth explanations of each benefit for coverage, how each would affect my rate, and on top of that I was provided genuine recommendations that were based on my age, car model / year, and financial situation from Clarissa. Very attentive, fast responses, all around a lovely experience thus far. They also send birthday cards, which might be a state farm thing in general but it's very nice either way!"
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Gabrielle E

July 1, 2026

5  out of  5
rating by Gabrielle E
"I had a great experience today with Clarissa at the Shannon Clark office. She was kind, friendly, and professional throughout the entire call. She made paying my car insurance quick, easy, and stress-free, and she answered everything clearly. It's always nice to speak with someone who is so pleasant and helpful. Thank you, Clarissa, for the excellent customer service!"
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Kendra Todd

July 1, 2026

5  out of  5
rating by Kendra Todd
"Just joined State Farm with the Shannon Clark group and I cannot recommend them enough! I worked with Diamond and she was fabulous and made the whole process of switching 3 cars seamless- not to mention they were able to give me a lower rate… made the process even more enjoyable."
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Shanae Esquilin

June 30, 2026

5  out of  5
rating by Shanae Esquilin
"Shane at State Farm was extremely helpful and patient in answering all of my questions. He took the time to explain everything clearly and made sure I fully understood my options. The whole process was smooth and stress-free because of his support. He was professional, knowledgeable, and very easy to work with. I truly appreciate his willingness to help and his great customer service. I would definitely recommend Shane and State Farm to anyone looking for reliable insurance support."
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Tevin

June 30, 2026

5  out of  5
rating by Tevin
"Great service and very professional. Shane Martin is dedicated to making sure you get the best quote and service"
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Gayle Jamison

June 30, 2026

5  out of  5
rating by Gayle Jamison
"Shane Martin was very efficient quick easy and understandable"
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Ashley Rivera

June 30, 2026

5  out of  5
rating by Ashley Rivera
"Shane was very kind and answered all my questions ! He was very knowledgeable!! Thank you so much!"
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Marquis Roscoe

June 29, 2026

5  out of  5
rating by Marquis Roscoe
"Shane, i appreciate the assistance provided. The support was exceptionally helpful and made a significant difference. It's always beneficial to receive such prompt and effective guidance. I am very satisfied. Thank you for the valuable contribution."
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R Bree

June 29, 2026

5  out of  5
rating by R Bree
"Shane, was very polite and he helped me understand the coverage better. I'm really thinking of switching to you all even though it may be a little higher."
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Camille Ferraro

June 29, 2026

5  out of  5
rating by Camille Ferraro
"Great agent Clarissa! I will never micevfrom statefarm again"
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Angelique Martinez

June 17, 2026

5  out of  5
rating by Angelique Martinez
"Clarissa who works with Shannon Clark’s office was so patient and kind.. very understanding and took extra time to explain everything to me so I was very satisfied with her customer service.."
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Nehissa M. Victor

June 15, 2026

5  out of  5
rating by Nehissa M. Victor
"Clarissa was very helpful after giving me a quote. I would recommend her since she keeps it professional."
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Gary Brown

May 29, 2026

5  out of  5
rating by Gary Brown
"Clarissa Stancus did a fantastic job getting us set up with auto and home owners insurance. She explained everything so we understood and was a total delight to deal with. We highly recommend her for your insurance needs."
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Terri Hamlon

April 29, 2026

5  out of  5
rating by Terri Hamlon
"Wonderful experience with Shannon as my State Farm agent. Clarissa from her office called me today to wish me a Happy Birthday & ask me if there was anything I want to review on my policies. It was a pleasure to speak with Clarissa."
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Angela Jones

April 21, 2026

5  out of  5
rating by Angela Jones
"Great experience! So helpful as my daughter moved away and needed her own insurance. Connected us easily with other agents in other locations. Helped us estimate and select the right options."
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Chuck Johns

March 2, 2026

5  out of  5
rating by Chuck Johns
"Adasha was a huge help answering all my questions related to my current auto policy and quoting the cost of a new addition. She explained everything in detail and her help was greatly appreciated"
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Shelly Freeman

January 27, 2026

5  out of  5
rating by Shelly Freeman
"Great customer service. I can’t say enough about them! Diamond and Shannon are alway so vey helpful!"
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Patrick Anselme

January 10, 2026

5  out of  5
rating by Patrick Anselme
"I’ve been struggling to find good, affordable car insurance for the past three years, and honestly, it had become frustrating and exhausting. That all changed today because of Adasha Paskins. Within minutes of our phone conversation, she completely turned things around for me. She not only found us excellent coverage, but also bundled my wife and I together along with our home into one seamless plan.

Adasha’s customer service was exceptional from start to finish—she was knowledgeable, patient, attentive, and genuinely cared about finding the best solution for our family. She explained everything clearly, answered every question, and made the entire process stress-free. What felt impossible for years was resolved in a matter of minutes because of her expertise.

If you’re looking for someone who is professional, efficient, and truly invested in helping you, Adasha is the one. I can’t recommend her highly enough."
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Shirley Anselme

January 9, 2026

5  out of  5
rating by Shirley Anselme
"Adasha was absolutely amazing in assisting me with my State Farm policy. She was knowledgeable, patient, and took the time to clearly explain everything, making the entire process smooth and stress free. I truly appreciate her professionalism and outstanding customer service."
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Ashley

December 17, 2025

5  out of  5
rating by Ashley
"The customer service was very exceptional. Smooth transition signing up for a new policy. I would definitely recommend this office."